Your feedback in action: July 2024

In August, each department reported back on activities undertaken from April to June 2024, including on those activities that are tied to increasing citizen satisfaction. Highlights from the second quarter (April to June) include the following:

Actions	Target dates	Status as of June 30	Deliverables
Assessment and Land Management Services will consider ratepayer feedback regarding the online request for information (RFI) format and adjust the form process to implement suggested changes to maximize ratepayer response. Perform in-person inspections as required to confirm property details.	Q3 2024	Complete	An online RFI form that ratepayers find easy to understand and a process that is reasonable. A blend of in-person inspections and online RFIs will produce quality property data that in turn produces fair and equitable assessments. Adjustments were made to reflect resident feedback for the 2024 year. A reminder letter was also added to the process.
Engineering will identify and monitor key intersections and corridors that have an unusually high number of traffic incidents.	Q1 2024	Ongoing	A list of intersections and corridors that are of concern and a monitoring plan. An updated traffic collision map has been developed by GIS (geographic information system). The map, along with areas where poor driver behaviour has been identified, will be cross referenced and evaluated with the Transportation Master Plan.
Enforcement Services will address nuisance and unsightly properties in partnership with Agricultural Services and Planning and Development departments.	Q4 2024	Ongoing	Respond to property complaints within three business days. From April to June, a total of 55 complaints were investigated. 36 nuisance property investigations remained open at the end of Q2.
Enforcement Services will create a dog control bylaw that addresses concerns raised by residents	Q1 2024	Complete	A dog control bylaw was approved by Council on Jan. 9, 2024.
	Q2 2024	Complete	Share information about the bylaw in the County Chronicle newsletter and on the Leduc County website.
	Q3 2024	Complete	Conduct enforcement of the bylaw, as needed. The first charge laid under the new bylaw was on April 5 for a dog at large for $250. Nine charges totaling $1,800 in fines were laid relating to a dog attack.
Educate road users through traffic enforcement interactions and high-visibility traffic operations in key areas.	Q4 2024	Ongoing	Averaged 50 traffic operations per month in April, May and June.
Assist departments in protecting the County’s road infrastructure through the enforcement of road bans.	Q4 2024	Ongoing	Averaged 150 patrols per month in April, May and June.
Support initiatives that focus on commercial vehicle safety, cargo securement and dangerous goods.	Q4 2024	Ongoing	Conducted 35 cargo securement operations in April, May and June.
Conduct proactive patrols on roads that are identified as hot spots with frequent complaints and/or incidents.	Q4 2024	Ongoing	Averaged 415 patrols per month in April, May and June.
Family and Community Support Services (FCSS) will provide programs and workshops across the region with a focus on healthy relationships for adults, youth and families.	Q4 204	Ongoing	To date, four workshops and six engagement activities have occurred.
A manual and resource kit will be developed and available for seniors and their families to help successfully navigate through the aging process and access available resources for support.	Q2 2024	Ongoing	An engagement strategy has been implemented with Leduc County seniors to gather input to support the development of a manual. A presentation will be made to Council on Nov. 12.
Parks and Recreation will support and assist with the planning and fundraising for a community park in the East Vistas.	Q4 2024	Ongoing	A fundraising committee has been established and events are being planned. To date, the committee has raised more than $25,000. A grant of $125,000 was received from the provincial government.
Upgrade the New Sarepta reservoir to provide appropriate capacity for current land use and to accommodate future development.	Q4 2024	Ongoing	Project construction is underway.

Consultation has concluded